Shipping policy
Processing Time All orders are processed within 1–3 business days after payment confirmation.
Shipping Times We ship internationally from our supplier warehouses. Estimated delivery times:
- Malaysia: 7–15 business days
- International: 10–25 business days
Delivery times may vary due to customs clearance and carrier delays.
Shipping Costs Shipping costs are calculated at checkout based on your location and order size.
Order Tracking Once your order has shipped, you'll receive a tracking number via email. You can use this to monitor your delivery status.
Customs & Duties International orders may be subject to customs fees or import duties. These charges are the responsibility of the customer and are not included in our pricing.
Lost or Delayed Orders If your order hasn't arrived within the estimated timeframe, please contact us at [eleazar0721@gmail.com] and we'll investigate with the carrier.